Effective Date: 18th March 2026

At Calm Aurora Organic Marketing, we respect your privacy and are committed to protecting your personal data. This policy outlines how we handle your information when you visit our website and use our contact forms.

1. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services. This includes:

Personal Identifiers: Name and email address.

Business Information: Business name and any details included in your enquiry.

2. How We Collect and Use Your Data
We collect your data exclusively through our website contact form. We use this information based on the following legal bases:

Consent: You explicitly give us permission to contact you by submitting the form.

Legitimate Interests: To respond to your enquiries and provide the organic marketing services you requested.

3. Data Sharing and Disclosure
We do not sell, rent, or share your data with third parties for marketing purposes. Your information is strictly used by Calm Aurora Organic Marketing to fulfil your request.

4. Data Security
We use SSL (Secure Sockets Layer) encryption to ensure that any data transferred between your browser and our server is encrypted and secure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

5. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

Enquiries: If no business relationship is formed, we retain your data for 24 months following your last correspondence.

Clients: If you become a client, we retain data as required by UK law for tax and accounting purposes (typically 6 years).

6. Your Rights (GDPR)
Under the GDPR, you have specific rights regarding your personal data:

Right to Access: You can request a copy of the data we hold about you.

Right to Erasure: You can request that we delete your personal data at any time.

Right to Rectification: You can ask us to correct inaccurate information.

Right to Withdraw Consent: You may opt-out of any future communication by emailing us.

7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Name: Jess Langford
Email: jess@calmaurora.co.uk